Activereception
Interactive Live Chat

Interactive
Live Chat

Segment your site and analyse visitors on a segment by segment basis all in real-time, find out which pages get their attention and which pages put them off, crucial insights for the optimisation of your customers web experience!

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Real Time Analytics

Real-Time
Analytics

The customisable chat console is a powerful tool for analysing site traffic in real-time. The more valuable insights you can garner, the better able you are to engage with them in a meaningful and potentially rewarding way.

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Behavioral Targeting

Behavioral
Targeting

Target your advertising accordingly, whether you want to ask them to fill in a survey, proactively invite them to chat, or approach them in a totally different way! Active Reception provides the tools to filter/segment potential customers according to pre-set rules.

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Interactive

Knowing when and how to approach a specific visitor on your website and proactively invite them to chat is very important. Not just because it will improve their perception of your quality of service, which can in turn lead to better customer ‘stickiness’, but because a one-to-one chat maybe all that’s needed to convert curiosity into custom.

The customisable chat console is a powerful tool for analysing site traffic in real-time. Is a visitor just browsing or do they have a real interest in something that you are offering? Have they visited before? If so how many times? Where are they based? What are the ‘key words’ that they are searching? The more valuable insights you can garner, the better able you are to engage with them in a meaningful and potentially rewarding way.

You are a single click away from Chat Reports that provide comprehensive insights into all your customer interactions, allowing you to for example, issue proactive invitations to site visitors.

Insightful

Active Reception empowers you, with fully customisable real-time analytics, you choose what you want to analyse and how you want to see the results. You create the rules, which pages you want to analyse, what you want filtered and under what conditions. You can even track a specific target as they navigate your site. The graphical interface is intuitive and clutter free, customers are colour coded so that you can instantly see who is visiting you for the first time, whose been before and which are you actual customers.

Segment your site and analyse visitors on a segment by segment basis all in real-time, find out which pages get their attention and which pages put them off, crucial insights for the optimisation of your customers web experience!

Times have changed, gone are the days when the only statistic available was how many people visited your site. With Active Reception you have a wealth of powerful, easy to use and easy to customise tools, all working seamlessly to deliver one of the most sophisticated real time analytics platforms in the digital space. For the modern customer-centric corporation, Active Reception makes a difference.

Intelligent

Is it enough to be able to simply group your customers? Even for companies that offer a single product or service, understanding customer behaviour allows you to customise your customer engagement appropriately and in a timely manner.

Active Reception provides the tools to filter/segment potential customers according to pre-set rules. Enabling you to customise and target your advertising accordingly, whether you want to ask them to fill in a survey, proactively invite them to chat, or approach them in a totally different way that will help you engage with them more successfully. The more you know about them, the better chance you have of putting on your brands best face and convincing them that you are the place to come for the things they want.

Power, flexibility and real time insights, everything you need to optimise your customer capture and conversion, in an “all-in-one” online marketing tool, Active Reception will help you drive sales, saving you time and money in the process, allowing you to focus resources on those that matter most, your customers.