It is so versatile you simply configure it according to the people within the corporation and the position they hold.  If they are to be accessible to the public via the website then their profile is set to "Public"… if not, then this is set to "Private".  Simple!

Not only is the configuration a breeze, (even if it’s thousands!), there isn’t even any software to be installed…that’s right…no "roll out", no IT resources tied up for months.

As an on-demand solution, the users, or "operators", simply access the software through any mainstream browser whilst connected to the internet.  Learn more about on-demand here (pdf).

All the data, transcripts, analytics etc are backed up on our servers with full redundancy and security so you never need to worry about in house IT experts chasing problems throughout the company.

We also provide a 99.99% uptime guarantee!

To find out about the different plans we can offer to save you money on support and improve your customer service, please have a chat with us now, we’re very friendly