Everyday we read about the benefits of doing e-commerce, using the latest internet technologies and how they continue to revolutionize the business process. One glaring problem still remains, the internet lacks the “Human Touch”, regardless of how the IT industry is evolving, computers can never replace the human element. In short, there must be a human behind the computer.
CEO, Ray Power
ActiveReception is an on-demand service that enables you to monitor and interact with visitors in real time on your website.
ActiveReception allows your website visitors to connect to one of your company representatives (the "Operator") and have their questions answered instantly by clicking on the ActiveReception button on your website.
Your operators have real-time information about your real-time visitors; allowing them to initiate live conversations and offer them help or information about your latest offers, products, or promotions.
Introduction to live site-service
When you hear the words
“online chat”, the first thing that probably comes to mind is chatting with friends over a messenger application.
In very simple terms, the concept of our ActiveReception software is based on this principle; online chatting, but we offer more, much much more, including:
Real Time Chat
Knowledge Base
Statistics